Contact Auto24Parts
Do you need help selecting an engine control unit, ABS pump, transmission controller or another automotive electronic part? Contact the Auto24Parts team before ordering. We can help you check part numbers, available preparation options and compatibility with your vehicle.
For the quickest verification, please send us the complete part number or a clear photo of the label fitted to the original unit.
E-mail:
contact@auto24parts.com
How to Contact Auto24Parts
Contact by E-mail
E-mail is the recommended contact method when you need help identifying an automotive electronic part. You can attach photographs and provide all relevant vehicle and part information.
Important: when contacting us about a part, please include the complete manufacturer and OEM numbers. The vehicle model alone is often not sufficient to confirm compatibility.
What Information Should You Send?
To help us identify the correct part and answer your enquiry quickly, please provide as much of the following information as possible:
- the complete part number shown on the original unit;
- a clear photograph of the product label;
- vehicle make, model and year;
- engine capacity, fuel type and engine code;
- manual or automatic transmission information;
- the vehicle identification number, when required for verification;
- diagnostic fault codes if you are contacting us about a technical problem.
For Bosch, ATE, Continental, Siemens, Delphi, Magneti Marelli, Denso and other electronic components, please send every visible number. Two units that look identical may use different software or vehicle configurations.
Help with Automotive Electronic Parts
Engine Control Units
We can help you select a replacement engine ECU and check whether the unit may be supplied locked or prepared as Virgin, IMMO OFF, Plug & Play, automatically programming or cloned from your original controller.
Browse engine control units or read about our ECU preparation options .
ABS Pumps and Control Modules
When enquiring about an ABS unit, please send the numbers from the electronic controller, hydraulic pump and valve block. Compatibility often depends on more than one reference.
See our complete ABS pumps and control modules .
Transmission Controllers and Vehicle Modules
We also assist customers looking for automatic transmission control units, BSI, BSM and BCM modules, comfort controllers, fuse boxes and other automotive electronic units.
View automatic transmission control units or vehicle electronic control modules .
Other Automotive Electronic Parts
Our range also includes instrument clusters, throttle bodies, accelerator pedals, potentiometers and many other electronic components for passenger cars, vans and commercial vehicles.
Browse all automotive electronic parts .
Company Address
Auto24Parts
Alicja Kuc
Mikusińskiego 33
40-146 Katowice
Poland
EU VAT number: PL9542250867
E-mail: contact@auto24parts.com
Order, Payment and Delivery Enquiries
You may also contact us regarding product availability, order preparation, payment confirmation, shipping, tracking or changes to an order that has not yet been dispatched.
Before contacting us, the following information pages may provide an immediate answer:
- How to buy automotive parts from Auto24Parts
- Secure payment methods
- Shipping and delivery information
- Returns, warranty and complaints
- Frequently asked questions
Frequently Asked Questions
How can I check whether a part is available?
The availability status is displayed on the product page. You may also send us the complete part number by e-mail, and we will check current stock or possible replacement options.
Can you confirm whether an ECU is compatible with my car?
Yes. Send us the full ECU numbers, a photograph of the label and the vehicle details. We will compare the references and advise whether additional programming or preparation is required.
How quickly will I receive a reply?
We answer messages as quickly as possible during business hours. Enquiries containing complete part numbers and clear photographs can usually be verified more efficiently.
Do you ship outside Poland?
Yes. Auto24Parts ships automotive electronic parts throughout Europe and worldwide. Delivery time and cost depend on the destination, parcel size and selected courier service.
Can I collect my order in person?
Personal collection may be possible from our premises in Katowice. Please contact us before travelling so that we can confirm that the product is ready for collection.
Need Help Finding the Correct Part?
Send us the complete part number or a clear photograph of the original unit. We will check availability and help you select the correct engine ECU, ABS pump, transmission controller or automotive electronic module.
Auto24Parts – automotive electronics with shipping across Europe and worldwide.